Who we are
This website is run by IoT CI Limited ("IoT CI", "we", "us"), registered in Jersey with company number 135394, of La Selliere, La Grande Route de la Côte, St Clement, Jersey. We are the controller of the personal information described here. You can contact us about privacy at hello@iotci.co.uk.
This notice covers this website. Our platforms (such as the IoTCI AI Hub, connected hire and SimConnect) have their own privacy information, provided to customers and users when they sign up.
What we collect and why
| Information | Why | Legal basis |
|---|---|---|
| What you send through the contact form: name, email, optional phone and organisation, topic and message | To reply to you and, if you ask, to discuss or provide our services | Our legitimate interest in answering enquiries, or steps you ask us to take before a contract |
| Emails you send us | As above | As above |
| Visitor statistics: pages viewed, referring site, approximate location from a shortened IP address, browser and device type | To understand which pages are useful and improve the site | Our legitimate interest in running a useful website |
| Web server and security logs: IP address, time, page requested, browser | To keep the site secure and working | Our legitimate interest in security |
We don't sell or rent personal information, and we don't use it for advertising.
Cookies and statistics
This website does not set cookies. Our visitor statistics use Matomo, which we run on our own servers, configured not to use cookies and to shorten IP addresses, so no consent banner is needed. No advertising or social media trackers are used.
Who else handles it
- SendPulse delivers the emails sent from the contact form (the message to us, and the acknowledgement to you).
- Our email provider hosts our mailboxes, where enquiries are received.
- Cloudflare protects and speeds up this website, and processes connection data such as IP addresses to do so.
- Our hosting providers run the servers this website and our statistics run on, in the European Economic Area.
Some of these providers may process data outside Jersey, the UK and the European Economic Area. Where they do, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.
How long we keep it
- Enquiries: for as long as needed to deal with them and any work that follows, and no longer than two years after our last contact, unless we then have a contract with you.
- Visitor statistics: kept on our own server and never shared; we keep them only as long as they are useful for improving the site.
- Server and security logs: kept for a short period for security and troubleshooting, then deleted.
Your rights
Under the Data Protection (Jersey) Law 2018, and the UK GDPR and EU GDPR where they apply, you can ask to see the personal information we hold about you, have it corrected or deleted, restrict or object to how we use it, or receive a copy to take elsewhere. Email hello@iotci.co.uk and we'll respond within a month.
If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Jersey Office of the Information Commissioner (jerseyoic.org), or to the data protection authority where you live.
Changes
We'll update this notice if what we do changes, and show the date at the top.