Support

Customer support

Already a customer? Here's how to get help and where to sign in.

Get help

Email hello@iotci.co.uk with "Support" in the subject, or call +44 (0) 1534 631 273.

Tell us your organisation, the device or SIM it concerns (name, serial number or IMEI) and what you're seeing.

Sign in

Tracking customers: use the platform address in your welcome email.

Forgotten password?

Use "Forgot password" on the sign-in page. If you use two-factor sign-in and have lost your device, contact us and we'll verify you and reset it.