The challenge
A major UK banking group was delivering a new customer banking application, built and run across several internal group teams and third-party suppliers. It needed experienced, hands-on project management to keep milestones on track and to get the application safely into live service.
What we did
Working alongside the programme lead, we provided:
- Day-to-day project management of the application, keeping key milestones on track.
- Supplier management across the banking group’s own delivery teams and third-party suppliers.
- Route to live: input into the release path and the processes that go with it, so changes reach customers safely in a regulated environment.
- Operational readiness: installation, migration, support and maintenance of the new application.
- Governance reporting and control throughout.
The result
The application moved through delivery under clear governance, with suppliers and internal teams working to one plan. It builds on long experience of delivering mobile banking, payments and mCommerce services, from contactless mobile payments to mobile credit-card processing. See about us.